The Environment

The dynamic nature of today’s business environment demands a range of services and features to enable organisations develop competitive ways of working. Businesses now have a critical need to increase productivity and efficiency, reduce cost, acquire and retain customers through high quality service delivery and product offerings.

They are required to provide employees and customers with universally acceptable communication services, regardless of location and work patterns. Planned communication is thus the key to success for many businesses. The solution is in finding a partner who understands these business communication requirements and jointly fashions solutions for your competitive advantage.

The Company

Telnet Enterprise Systems (TES) provides enterprise-wide business communication solutions to organizations, enabling them to have a 360 degree view of their customers, both internal and external.

Our focus is on providing cost effective solutions that enable businesses effectively collaborate and interact, using various media (voice, data, video) over multiple channels (telephone, e-mail, fax and the internet).

A subsidiary of TELNET Nigeria Limited (the leading telecommunications engineering and consultancy services company), TES started operations in 1999 when TELNET became the sole distributor of Ericsson Enterprise Products in Nigeria. At that time, the expertise, experience, clients and all projects of this division of Ericsson Nigeria were transferred to Telnet. We have since been providing solutions by developing a close partnership with our clients, thereby ensuring that technology is integrated in a quality manner to achieve the desired objectives.

Our knowledge of the industry, our experience (spanning over 15 years) from numerous successful engagements plus our proactive 24x7 support structure position us as the partner of choice for organisations desiring communication solutions of real value.

Our Vision
To be the Premier Provider of Business Communication Solutions.

Our Mission
To design, implement and support cost-effective business communication solutions that meet the client’s corporate goals using technically competent personnel, resources and processes of international standards to the delight of our clients.

To continually offer support for the protection of our client’s communication investments by assisting with decisions for future developments as new technologies emerge.

Our Guiding Principles

Customer Focus
We are a customer – centric organisation and we demonstrate this by always anticipating, understanding and excelling at meeting the needs of our clients.

Teamwork
We recognise that our employees are our greatest assets. As a result, we create a work environment that values teamwork, full participation and empowerment so that employees work together in the best interests of our customers.

Honesty and Integrity
We have an institutionalised culture that values honesty, integrity and the reinforcement of corporate values through personal examples.

Professionalism
We conduct business professionally for quality performance in everything we do.

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